Our Philosophy

When it comes to water, speed is your best defense. We prioritize "Scientific Drying"—using moisture meters and thermal imaging to find hidden water behind walls and under floors. We don't just dry what we can see; we dry the structure to prevent the silent threat of mold and wood rot.

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Service Highlights

Emergency Water Extraction: High-volume pumping to remove standing water from basements and crawlspaces.
Industrial Structural Drying: Using LGR dehumidifiers and high-velocity air movers to pull moisture from the "bones" of the home.
Category 3 (Black Water) Cleanup: Professional sanitation of sewage backups and contaminated floodwater.
Moisture Mapping: Using infrared cameras to identify hidden wet spots that the naked eye can't see.

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Why Choose Us

Prevention-First Mindset: We focus on rapid drying to save your original hardwood and cabinetry whenever possible.
Hygienic Sanitation: We use hospital-grade antimicrobials to ensure your home is safe for your family after a flood.
Seamless Reconstruction: Once dry, our construction team takes over to replace drywall, flooring, and trim perfectly.

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1. Scheduling a Quote

We schedule an in-person quote within 7 days of being contacted. During this meeting, you'll have the opportunity to meet our designers and share your vision.

2. Going over the Project Details

We review the specifics of your project, explore potential options, and provide an estimated project timeline.

3. Detailed Quote

You receive a comprehensive quote within 48 hours, outlining the costs associated with each component of the proposed project.

4. Review the Quote

Review the items in the quote and select which you would like to move forward with. The quote represents the best price offered and is not subject to further discounts.

5. Signing the Contract

The contract clearly outlines the scope of services, any previously discussed clauses, the payment schedule, and project guarantees. It also includes essential company information, such as commercial insurance details, HST number, address, and contact information.

6. Renovation & Project Management

Once construction begins, you’ll be assigned a dedicated project manager who oversees every aspect of the renovation. We provide weekly progress updates, maintain an organized schedule, and ensure quality control at every stage. Any adjustments or additions are handled through clear, documented weekly change orders, keeping the process transparent and stress-free as the project moves forward.

7. Final Reveal & Walk-Through

After completion, we conduct a detailed final walk-through to ensure every element meets our standards and your expectations. Final touch-ups are addressed, and the space is presented ready for use, a finished project you can confidently enjoy.

Our Process

See how we bring your vision to life with a clear, step-by-step approach that keeps you informed and confident at every stage

FAQs

Everything you need to know before we begin. Clear answers for a seamless transformation

How long do I have before mold starts to grow?

Mold can begin to colonize in as little as 24 to 48 hours in a damp, warm environment.

Should I open my windows to help the drying process?

Usually, no; outside humidity can often make the problem worse. It is best to keep the building sealed while our industrial dehumidifiers work.

Can you save my wet hardwood floors?

If we are called within the first 24 hours, we can often use "Mat-Drying" systems to pull moisture out from beneath the wood.

What is the difference between "Clean" and "Black" water?

Clean water is from a pipe; Black water (sewage or groundwater) contains bacteria and requires specialized hazardous material handling.

Will my insurance pay for a flooded basement?

This depends on your specific coverage (e.g., "Sewer Backup" or "Overland Water" riders); we can help you review your policy.

Do you handle the removal of wet carpet and padding?

Yes; we remove and dispose of contaminated padding and can often clean and sanitize the carpet if it was "Clean" water.

Flood & Water Damage Restoration