Our Philosophy

We act as the technical arm for property managers and owners. While you handle leasing and tenant relations, we handle the physical integrity of the asset. Our goal is to shift your property from reactive "fix-it" mode to a proactive, value-preserving maintenance strategy that keeps tenants happy and overhead low.

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Service Highlights

Building Condition Assessments: Comprehensive structural, mechanical, and electrical audits to inform long-term capital planning.
Preventative Maintenance Programs: Scheduled inspections of HVAC, roofing, and life-safety systems to prevent costly mid-season failures.
Tenant Improvement (TI) Coordination: Rapid-response "white-boxing" or custom fit-outs to prepare units for new occupants.
24/7 Emergency Response Plans: Priority status for managed properties during floods, fires, or mechanical emergencies.
AODA & Code Compliance Audits: Regular reviews to ensure common areas and washrooms meet evolving accessibility and safety standards.

Why Choose Us

The Landlord Liaison: We understand property management workflows and provide the detailed documentation and "As-Built" records required for your board or owners.
Scalable Solutions: Whether managing a single retail boutique or a multi-site industrial portfolio, we adapt our crew size to your needs.
Value Engineering: We help prioritize repairs that offer the highest Return on Investment (ROI) for the property’s lifecycle.

1. Scheduling a Quote

We schedule an in-person quote within 7 days of being contacted. During this meeting, you'll have the opportunity to meet our designers and share your vision.

2. Going over the Project Details

We review the specifics of your project, explore potential options, and provide an estimated project timeline.

3. Detailed Quote

You receive a comprehensive quote within 48 hours, outlining the costs associated with each component of the proposed project.

4. Review the Quote

Review the items in the quote and select which you would like to move forward with. The quote represents the best price offered and is not subject to further discounts.

5. Signing the Contract

The contract clearly outlines the scope of services, any previously discussed clauses, the payment schedule, and project guarantees. It also includes essential company information, such as commercial insurance details, HST number, address, and contact information.

6. Renovation & Project Management

Once construction begins, you’ll be assigned a dedicated project manager who oversees every aspect of the renovation. We provide weekly progress updates, maintain an organized schedule, and ensure quality control at every stage. Any adjustments or additions are handled through clear, documented weekly change orders, keeping the process transparent and stress-free as the project moves forward.

7. Final Reveal & Walk-Through

After completion, we conduct a detailed final walk-through to ensure every element meets our standards and your expectations. Final touch-ups are addressed, and the space is presented ready for use, a finished project you can confidently enjoy.

Our Process

See how we bring your vision to life with a clear, step-by-step approach that keeps you informed and confident at every stage

FAQs

Everything you need to know before we begin. Clear answers for a seamless transformation

What is the difference between Property Management and your Support Services?

Property managers handle the "business" of the building (leases, rent, tenants). We handle the "physicality" (repairs, systems, structural health).

Can you provide a dedicated technician for my portfolio?

Yes; for larger portfolios, we can assign a lead technician who understands your building’s specific mechanical history.

Do you help with annual budget planning?

Absolutely. We provide cost estimates for anticipated repairs over 1, 3, and 5-year horizons to help you set accurate CAM (Common Area Maintenance) budgets.

How do you handle tenant-requested repairs?

We can act as your "On-Call Handyman," responding directly to tenant work orders and providing you with a transparent report of the work completed.

Are you available for after-hours emergencies?

Yes; we offer a Priority Response Program for our property management partners to handle leaks, electrical failures, or board-ups 24/7.

Do you handle "Turnover" services between tenants?

Yes; we specialize in "Fast-Track Turnovers," including painting, floor repairs, and fixture updates to minimize vacancy time.

Property Management Support Services