Unlocking Savings: Enbridge Gas Incentives for Energy Upgrades, Retrofits & New Construction

Veles Construction
September 24, 2025

Unlocking Savings: Enbridge Gas Incentives for Energy Upgrades, Retrofits & New Construction

Upgrading energy systems and improving building efficiency isn’t just good for the planet, it’s a smart financial move. If you’re in Enbridge Gas service areas (especially in Ontario), there are a lot of incentive programs designed to help residential, commercial, industrial, and multi-residential building owners save on costs while reducing greenhouse gas emissions. Here’s what you need to know.

What are Enbridge Gas Incentive Programs?

Enbridge offers a suite of programs to help customers implement energy-efficiency measures. These programs cover everything from small upgrades (like insulation or smart thermostats) to large custom retrofits (boiler systems, building automation), and incentives for new construction to go beyond code minimums. They typically involve:

  • Financial incentives or rebates to offset part of the upgrade cost

  • Expert technical support through Energy Solutions Advisors

  • Energy audits/assessments to help identify where savings are possible

  • Prescriptive and custom incentive structures depending on the kind of upgrade and the scale

Key Incentive Programs & What They Offer

Here are some of the main Enbridge Gas incentive programs, and what they bring to the table.

Program Who It’s For What Upgrades Are Eligible Incentives You Can Get
Commercial Custom Retrofit Program Commercial / Industrial buildings High efficiency boilers, water heating systems, building automation, variable frequency drives, heat recovery, ventilation controls, steam system improvements, etc. Up to 50% of incremental project costs; incentive is based on natural gas saved (e.g. $0.25/m³) up to a max (~$100,000) per project in many cases.
Affordable Housing Multi-Residential Program Social / municipal housing, co-ops, shelters, eligible market-rate multi-unit residential buildings Heating, water heating, control systems, boilers, heat pumps, building envelope, control upgrades, in-suite improvements. Energy assessment incentives (up to $8,000/building), plus major incentives for upgrades. Projects can qualify for up to $200,000 in incentives.
Retrofits & Custom Projects Commercial, industrial, multi-residential Insulation, ventilation, steam & hot water systems, boiler optimization, building automation, etc. Up to 50% of incremental costs; incentive levels depend on natural gas savings and project size.
Equipment / Prescriptive Incentives Any eligible building type Condensing make-up air units (MUAs), energy recovery ventilators (ERVs), high-efficiency water heaters, etc. Fixed rebates per equipment or per unit; helps reduce the upfront cost.
Residential / Home-Efficiency Rebates Homeowners Insulation, air sealing, windows and doors, smart thermostats, high-efficiency heating and water heating systems. Rebates up to $10,000 depending on upgrades; assessment rebates also available.

New Construction Incentives

One of the attractive aspects is that new buildings or renovation/addition projects can also qualify if they are built or upgraded to perform better than the baseline code. This might involve:

  • Energy modelling early in the design phase

  • Selecting more efficient heating/cooling/water systems

  • Better envelope (insulation, windows, doors)

  • Including controls and automation that reduce wasted energy

Such “above-code” buildings often enjoy larger incentives because their incremental cost relative to minimum code can be more significant—but so can the savings over time. Enbridge typically expects that projects are reviewed in the planning stage by its Energy Solutions Advisors to ensure eligibility. (Enbridgegas, 2025)

How to Maximise Your Incentives

To get the most from these programs, follow these best practices:

  1. Engage early: Contact Enbridge’s Energy Solutions Advisor before you finalise purchase orders or commit to major upgrades. Early scoping often allows you to test eligibility and ensure the design meets incentive program requirements. (Enbridgegas, 2025)

  2. Accurate assessment: Use audits and energy assessments to identify where you are losing energy and what improvements make the most sense. This helps both with incentive qualification and ensuring you spend money wisely. (Enbridgegas, 2025)

  3. Keep good documentation: Proof of purchase, technical specs, installation records, and commissioning are usually required. Incomplete paperwork can delay or reduce incentive payout.

  4. Combine upgrades: If possible, bundle multiple upgrades in one project (e.g. insulation + boiler + controls). This can raise savings and thus increase the incentive.

  5. Watch deadlines / special offers: Some enhanced incentive rates or “early bird” offers have booking or install deadlines. Missing deadlines might mean lower incentive rates. (Enbridgegas, 2025)

Conclusion

If you're planning to build new, renovate, or upgrade your equipment, Enbridge Gas’s incentive programs offer a powerful way to reduce upfront costs, cut energy bills, and make your building more comfortable and sustainable. The trick is to plan early, consult with their advisors, document carefully, and take advantage of time-sensitive offers.

Reference

Commercial Custom Retrofit Program, Ontario, Enbridge Gas. https://www.enbridgegas.com/ontario/business-industrial/incentives-conservation/programs-and-incentives/retrofits-custom-projects/commercial-custom-retrofit-program?utm_source=chatgpt.com